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Star rating polls

Star rating polls, right inside Gmail

A star rating poll asks people to score one thing, usually on a 1 to 5 star scale, and gives you an average plus the full spread of scores. To send one in Gmail, open Polls for Gmail from the compose window, pick Star rating, type your question and insert it. Recipients tap a star from any email client, no sign-in needed.

Free plan includes every poll typeVoters don’t sign in
A
Alex Park
to team

Quick one, tap your answer below:

Poll
How was yesterday's workshop?
Tap a rating to vote.
★ (1)
★★ (2)
★★★ (3)
★★★★ (4)
★★★★★ (5)
Made with Polls for Gmail
4.0 to 4.7

Northwestern's Spiegel Research Center found purchase likelihood typically peaks for products rated 4.0 to 4.7 stars, then declines as ratings approach a perfect 5.0.

People trust honest scores over perfect ones. Anonymous star ratings, with the full spread, give you that honest number.

Source: Spiegel Research Center, Northwestern University, 2017
Who uses it

Who sends star rating polls

Real questions people send every week.

Teachers and schoolsHow clear was this week's unit on fractions?A quick score from students or parents shows what landed and what needs another pass.
Managers and teamsHow useful was today's all-hands meeting?Anonymous ratings give an honest pulse without scheduling another meeting about the meeting.
Small businessesHow would you rate your visit with us this week?Customers rate from the email itself, so you hear from more of them, not just the loudest.
Event organizersHow would you rate Saturday's volunteer appreciation dinner?Send it within a day of the event while memories are fresh and replies come easily.
Use cases

When a star rating poll works best

Six common situations, each with a question you can borrow.

Post-event feedbackHow would you rate last night's parent information evening?
Training and workshopsHow useful was Tuesday's onboarding session on our CRM?
Customer service check-insHow did we do on your recent repair appointment?
Newsletter qualityRate this month's club newsletter.
Team pulse checksHow manageable did your workload feel this sprint?
Coaching and lessonsHow would you rate this season's practice schedule?
How to

How to send a star rating poll in Gmail

About two minutes, start to finish.

1
Open Polls for GmailStart a new email. Open the Gmail add-on from the compose window (web or mobile app), or click the robot next to Send with the Chrome extension.
2
Choose Star ratingPick Star rating as the poll type. The scale is 1 to 5 stars by default, and you can set your own scale when you create the poll.
3
Ask one clear questionName the single thing you want scored, like "How was yesterday's workshop?" Optionally add a deadline, hide results, or ask voters for their name or email.
4
Insert, send and watchInsert the poll and send. Recipients tap a star with no sign-in, and your dashboard shows the average and full distribution as ratings arrive.

Using the Chrome extension? Click the robot next to Send in any draft. It’s the same poll, just faster.

Best practices

Tips for better answers

Ask within a daySend your rating poll soon after the event or experience. Fresh memories mean more replies and more accurate scores.
Keep it anonymous for honestyVoter identification is off by default. Leave it off for team or workshop feedback so people feel free to give a candid score.
Track the same question over timeAsk the identical question each month or term. A rising average tells a clearer story than any single score.
Free template

10 ready-to-send star rating questions

Copy one, paste it into a poll, and send. No sign-up needed.

Question bank
  1. How was yesterday's workshop?
  2. How useful was this week's team meeting?
  3. How would you rate your experience with our support team today?
  4. How clear were the instructions for the science fair project?
  5. Rate this month's newsletter.
  6. How would you rate Saturday's tournament organization?
  7. How well did the open house showcase the property?
  8. How would you rate the catering at our company retreat?
  9. How satisfied are you with this season's practice schedule?
  10. How would you rate our family reunion venue this year?
FAQ

Star rating poll questions, answered

How do I create a star rating poll in Gmail?

Install Polls for Gmail, start a new email and open the add-on from the compose window, or click the robot next to Send if you use the Chrome extension. Choose Star rating, type your question, insert the poll and send. Recipients vote with one tap.

Do recipients need an account to rate in a Gmail poll?

No. Recipients tap a star directly from the email in any email client. There is no sign-in and nothing to install, which keeps it quick for students, customers, parents and anyone else you email.

Can I change the star rating scale?

Yes. The default scale is 1 to 5 stars, and you can set a different scale when you create the poll.

Where do I see star rating poll results?

Results appear live in your dashboard at pollsforgmail.com/dashboard. You see the average rating plus the full distribution, so you know how many people chose each score, not just the mean.

Are star rating poll responses anonymous?

Yes, by default. Voter identification is off unless you turn it on for that poll, in which case voters share their name or email. Anonymous ratings tend to be more candid for team and workshop feedback.

Is the star rating poll free?

Yes. The Free plan includes every poll type, including star rating. Paid plans add extras such as Pro's multi-question polls, which let you pair a rating with a follow-up question in one poll.

Every poll type, free to try

Send your first star rating poll today.

Recipients vote in one click, right from their inbox.

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