← Polls for Email + Zapier

Zapier help: setup and troubleshooting

This guide explains how to connect Polls for Email to Zapier, what each trigger and action sends, and how to fix the most common problems. Most issues come down to the API key or the timing of Zapier’s checks.

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How to connect

Connecting Polls for Email to Zapier needs one API key, pasted into Zapier once.

  1. Sign in at pollsforgmail.com/dashboard and open Settings.
  2. Find the Zapier row and click Show API key, then Copy.
  3. In Zapier, choose Polls for Email and paste the key when asked to connect an account.

Screenshots of each step are on the integration page.

What each trigger and action sends

Polls for Email has two triggers and two actions, and each one sends or needs the fields below.

New VotePoll ID, poll question, poll type, voter name, voter email, choice, voted at, poll link. Filter to one poll or leave it blank to watch all of them.
Poll ClosedPoll ID, question, total votes, winner, results text (every option with its count and percentage) and a line for each option.
Create PollQuestion (required), options (one per line), poll type, star rating size, deadline and hide results. Returns the poll ID and voting link.
Close PollPoll (required). Returns the same final results as Poll Closed.

Troubleshooting

These are the problems people run into most, with the fix for each.

Zapier says my API key is invalid

Copy the key again from your dashboard under Settings, then Zapier. If you clicked Regenerate at any point, the old key stopped working, so reconnect Polls for Email in Zapier with the new one.

My poll isn’t in the poll dropdown

The dropdown lists polls from the account the API key belongs to. Make sure you created the poll while signed in with that same account, then click refresh on the dropdown in Zapier.

New votes aren’t showing up in Zapier

Zapier checks for new votes every 1 to 15 minutes depending on your Zapier plan, so give it a few minutes. When testing, cast a fresh vote after turning your setup on, since votes from before it was switched on aren’t sent.

The voter’s name or email is blank

Names and emails are only collected when voter identification is on for that poll. Polls set to anonymous send the choice without a name.

Create Poll says I’ve hit a limit

Polls created through Zapier follow your plan’s normal limits, and Zapier can create up to 200 polls a day. A poll only counts once it gets its first vote. You can see your plan in the dashboard or upgrade on the pricing page.

Poll Closed didn’t fire

It fires when a poll closes by its deadline, by hand or through the Close Poll action. Polls with no deadline stay open until one of those happens.

How do I disconnect Zapier?

Turn off or delete the setup in Zapier. To cut off access completely, click Regenerate next to your API key in Settings, and every connection using the old key stops right away.

Still stuck?

Email [email protected] with the name of your setup and roughly when the problem happened. A real person reads every message, usually within a day.